The adjustment isn't going to depict a rise in list selling prices for SAP support offerings. Impacted customers and companions might be notified in accordance Using the respective regionally agreed contractual stipulations. Read the total assertion in English or German.
Now that’s sorted, then how about a plan of action to make sure you’re covered for next time? Fairly merely, our Support Packages are there to protect you and steer clear of any SOS calls. We turn out to be an extension of you and the team, your personal IT service department on connect with and able to go.
The SAP Protection Optimization Company Portfolio is designed to verify and increase the safety in the SAP devices of consumers by identifying prospective safety troubles and offering suggestions on how to further improve the safety of your systems.
Log in to have support for your SAP merchandise as a result of SAP for Me, and entry alerts, metrics, and insights regarding your item portfolio all in one spot.
How can you Plan a professional for VAR-d support associates as well as their end consumers? As VAR-D support companions are mandated to offer 1st and 2nd line support, the usage of Agenda a specialist channel has been built available, since May perhaps 2021, for current circumstances only.
Request a remote service on your behalf, and ensure all conditions, to more info be sure a profitable support booking
The electronic support knowledge masking all deployment situations and included with each cloud membership. Provide benefit on your own terms by Benefiting from focused services, property, and applications that support deployment, adoption and safeguard organization continuity.
Can I refer back again for the chat session data at a later time? Indeed, the chat transcript and all attachments is going to be recorded within your case log for your personal advantage.
Beyond merely controlling IT, Sunrise empowers your provider desk to soar, elevating your overall IT Procedure's effectiveness even though guaranteeing Extraordinary consumer fulfillment.
SAP SE will not be chargeable for any damages of any kind arising from the use of This page, including but not limited sap support services to direct, indirect, incidental punitive and consequential damages.
For those who have any questions on these or other support subjects, you should don't wait to contact CIC.
Assist with Person Administration for instance S-consumer management, authorization inquiries or password reset aid
Generally, companions also more info carry out support-relevant pursuits as an element of such implementation and Procedure services and will have interaction with SAP’s support Firm on behalf of customers.
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